Direct-to-consumer supplement orders need to arrive fast, intact and fresh. We pick FEFO, pack for the product and the season, and ship from the market closest to your customer.
Pick, pack and ship built for bottles, tubs and pouches
Supplement packaging comes in shapes that behave differently in a box. Glass and PET bottles can crack or dent, large powder tubs are heavy for their size, stand-up pouches can puncture and blister packs are easy to crush. We set packing standards per SKU so each format gets the right carton or mailer and the right void fill.
Pick logic follows FEFO, and the lot is recorded on every order. Orders received before the daily cutoff typically ship the same or next business day, and you can see order status, tracking and inventory in real time.
Right-sizing matters for cost too. Dimensional weight pricing means an oversized box for a single bottle can cost more to ship than the product is worth. We match carton sizes to your common order profiles to keep shipping spend in check.
Bundles, kits and multipacks
Supplement brands sell stacks, regimens and bundles constantly: a morning and night pair, a three-month supply, a starter kit with a shaker. Those can be built two ways, and we support both.
Virtual bundles are assembled at the time of the order from individual SKUs, which keeps inventory flexible and lets each component ship FEFO on its own. Pre-built kits are assembled in advance as their own SKU, which speeds up packing for high-volume promotions. Pre-built kits carry the earliest expiration date of their components, and we record that so a kit never outlives what is inside it.
We help you decide which approach makes sense for each offer based on volume, how long the promotion runs and how close component lots are to expiry.
Heat-aware packing for sensitive formats
Gummies can soften and stick together, softgels can deform and many probiotics carry storage guidance that warns against heat. A package that spends a summer afternoon in a delivery vehicle can arrive in poor shape even if it left the warehouse perfectly.
We build seasonal packing rules by SKU and destination. Depending on your product and your preference, those can include insulated mailers, cold packs, upgrading to faster ship methods during heat waves, or holding orders that would otherwise sit in transit over a weekend.
Because our 25 markets put inventory closer to customers, transit times are shorter to begin with, which reduces heat exposure before any special packaging is added. You decide how much protection each product needs; we make sure the rule is applied every time.
Marketplaces and connected channels
Most supplement brands sell in more than one place. We connect to Shopify and other common ecommerce platforms, and we can fulfill orders from marketplaces such as Walmart Marketplace and TikTok Shop from the same inventory pool used for your website.
Each channel has its own shipping and tracking expectations. Marketplace orders often have strict ship-by deadlines and require valid tracking uploaded promptly, so we prioritize them accordingly and push tracking back automatically.
Keeping one inventory pool means no splitting stock across warehouses that each run out at different times. Combined with FEFO and channel-specific shelf-life rules, it lets you send your freshest lots where they are required and still sell every unit before it expires.
What's included
- Same or next business day shipping for orders before cutoff
- Per-SKU packing standards for bottles, tubs, pouches and blisters
- Virtual bundles and pre-built kits
- Seasonal heat packing with insulated mailers and cold packs available
- Shopify and marketplace order connections
- Branded boxes, inserts and samples
- Real-time order, tracking and inventory visibility
Frequently asked questions
How fast do supplement orders ship?
Orders received before the daily cutoff typically ship the same or next business day, and our 25 markets reach most U.S. customers in one to two days by ground.
Do you support supplement bundles and kits?
Yes. We support virtual bundles assembled at order time and pre-built kits stored as their own SKU, with kit expiration tied to the earliest-expiring component.
Can you ship gummies in summer?
Yes. Seasonal packing rules can add insulated mailers or cold packs, upgrade ship methods during heat waves or hold orders that would sit in transit over a weekend.
Can you use my branded boxes?
Yes. We pack in your branded cartons or mailers and add inserts, samples or thank-you cards based on rules you set.